Privacy Policy for Chic Pet Apparel

Effective Date: January 17, 2025

At Chic Pet Apparel, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it when you interact with our website, www.chicpetapparel.com. By using our website and services, you agree to the terms outlined in this policy. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

We collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or contact us for customer service. The types of information we collect may include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment information.

  • Transaction Information: Purchase history, order details, and payment methods.

  • Device and Usage Data: Information about your device, IP address, browser type, and browsing activity on our site.

  • Marketing Preferences: Your preferences for receiving promotions, newsletters, and updates from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To complete and fulfill your orders, including sending order confirmations, shipping updates, and handling customer service inquiries.

  • Customer Service: To respond to your questions, comments, and feedback.

  • Marketing and Communications: To send you marketing materials, promotions, and updates about new products, services, and special offers (only if you have opted in to receive such communications).

  • Improving Our Website and Services: To enhance user experience, improve our website, and analyze trends and customer preferences.

  • Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements and policies.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information, such as credit card details, during transmission.

  • Secure Payment Processing: Payments made through our site are processed through trusted third-party payment providers who adhere to security standards.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, and providing customer support. These providers are contractually obligated to keep your information confidential.

  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or requests from government authorities, or if required by law to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes by updating this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and enhance site functionality.

  • Cookies: We use cookies to remember your preferences, personalize your experience, and track your browsing activity for analytics purposes.

  • Third-Party Analytics: We may use third-party analytics services, such as Google Analytics, to gather data about how you use our website. These services use cookies to collect and report on visitor activity.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of some parts of our website.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights or have concerns about your data, you can contact us at info@chicpetapparel.com.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

  • Access and Correction: If you would like to update or correct your information, you can log into your account or contact us for assistance.

7. Third-Party Links

Our website may contain links to third-party websites, such as those of our partners or affiliates. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: info@chicpetapparel.com

  • Phone: (831) 655-1378

  • Address: 1010 Ocean Rd, Pebble Beach, California, United States