Terms and Conditions for Chic Pet Apparel

Effective Date: January 17, 2025

Welcome to Chic Pet Apparel! By using our website, www.chicpetapparel.com, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our site, including the purchase of products. Please read them carefully. If you do not agree with these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree to these terms, please do not use our website. We reserve the right to update or modify these Terms and Conditions at any time, and your continued use of the website after such changes signifies your acceptance.

2. User Registration

To make a purchase on our website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions, prices, or images. In the event of any error, we reserve the right to correct the information and notify you of any changes, including pricing errors.

  • Product Availability: Product availability is subject to change and cannot be guaranteed. If an item is out of stock after placing an order, we will notify you and offer a full refund or the option to wait for the item to be restocked.

4. Ordering and Payments

  • Order Acceptance: When you place an order, you are offering to purchase the products under the terms of these Terms and Conditions. We reserve the right to accept or reject any order at our sole discretion.

  • Payment Methods: We accept payment through major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other methods as available at checkout. Payment is due at the time of order.

  • Taxes and Fees: Sales tax will be applied to your order based on your shipping address. Taxes and shipping fees will be calculated during checkout.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, and shipping fees will be calculated at checkout. Delivery times depend on the shipping method selected, and we aim to process and ship orders within 1-3 business days.

  • Shipping Restrictions: We currently only ship within the United States. We do not offer international shipping at this time. Please check our website for any updates on shipping policies.

6. Returns and Exchanges

  • Return Policy: We offer a 30-day return window for most items. To return an item, it must be unused, in its original condition, and with all tags attached. Please refer to our Refund and Return Policy for more details.

  • Exchanges: If you wish to exchange an item for a different size or color, please contact us immediately after receiving your order. Exchanges are subject to the availability of the item.

  • Refunds: Refunds will be processed to the original payment method. Once a return is received and inspected, we will notify you about the status of your refund. Please allow 7-10 business days for the refund to appear on your account.

7. User Conduct

By using our website, you agree not to engage in the following activities:

  • Violation of Law: You agree not to violate any applicable laws or regulations while using our website.

  • Unauthorized Access: You shall not attempt to gain unauthorized access to any part of our website, including the accounts of other users, or interfere with the operation of our website.

  • Impersonation: You agree not to impersonate any person or entity or falsely represent your affiliation with any other person or entity.

8. Intellectual Property

All content on the Chic Pet Apparel website, including images, logos, product descriptions, and trademarks, is the property of Chic Pet Apparel or its affiliates and is protected by intellectual property laws. You may not copy, modify, distribute, or reproduce any of our content without prior written permission.

9. Limitation of Liability

  • Limitation of Liability: In no event shall Chic Pet Apparel, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

  • Product Use: We are not responsible for any injury or damage resulting from the misuse of any of our products. It is your responsibility to ensure that products are used safely and according to their intended purpose.

10. Privacy and Security

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when you visit our website or make a purchase.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of California. Any disputes arising from these terms will be resolved in the appropriate courts located in California.

12. Termination of Access

We reserve the right to suspend or terminate your access to our website at any time, with or without notice, for conduct that violates these Terms and Conditions or is harmful to other users or the operation of the website.

13. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Changes to Terms and Conditions

We may update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. You are encouraged to review this page periodically to stay informed about any changes to our terms.

15. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

  • Email: info@chicpetapparel.com

  • Phone: (831) 655-1378

  • Address: 1010 Ocean Rd, Pebble Beach, California, United States